Collection: Store Policies

BEHRENS Store Policies — Terms & Conditions · Privacy Policy · Shipping Policy

Before you order — please read

By completing your payment for any product or service on this website, you acknowledge that you have read, understood and agree to be bound by the Terms and Conditions, Privacy Policy and Shipping Policy set out below. If you do not agree to any of these policies, please do not place your order or complete your payment.

Terms & Conditions

This website is operated by the BEHRENS Headquarter team. Throughout the website, the terms "we", "us" and "our" refer to the BEHRENS team. BEHRENS offers this website, including all information, tools and services available from this site, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms and Conditions, including those additional terms, conditions and policies referenced herein and/or available by hyperlink.

These Terms and Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes; your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

1. Online Store Terms

By agreeing to these Terms and Conditions, you may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

3. Accuracy, Completeness and Timeliness of Information

The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information is necessarily not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

4. Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

5. Products or Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction, and we may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer, and to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

6. Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store, and to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

7. Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). New services and/or features offered in the future, including the release of new tools and resources, shall also be subject to these Terms and Conditions.

8. Third-Party Links

Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

9. User Comments, Feedback and Other Submissions

If, at our request, you send certain specific submissions (for example contest entries) or, without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, "comments"), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are under no obligation to maintain any comments in confidence, to pay compensation for any comments, or to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable, or that violates any party's intellectual property or these Terms and Conditions.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right; will not contain libelous or otherwise unlawful, abusive or obscene material, or any computer virus or other malware; and you will not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

10. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy set out in Part II of this page.

11. Errors, Inaccuracies and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation pricing information, except as required by law. No specified update or refresh date applied in the Service should be taken to indicate that all information in the Service or on any related website has been modified or updated.

12. Prohibited Uses

In addition to other prohibitions set forth in these Terms and Conditions, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international or UK's regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

13. Disclaimer of Warranties; Limitation of Liability

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided "as is" and "as available" for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall we, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

14. Indemnification

You agree to indemnify, defend and hold harmless us and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your breach of these Terms and Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

15. Severability

In the event that any provision of these Terms and Conditions is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms and Conditions. Such determination shall not affect the validity and enforceability of any other remaining provisions.

16. Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms and Conditions are effective unless and until terminated by either you or us. You may terminate these Terms and Conditions at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms and Conditions, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

17. Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision. These Terms and Conditions and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals between you and us. Any ambiguities in the interpretation of these Terms and Conditions shall not be construed against the drafting party.

18. Changes to Terms and Conditions

You can review the most current version of the Terms and Conditions at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes; your continued use of or access to our website or the Service following the posting of any changes constitutes acceptance of those changes.

Privacy Policy

This policy sets out the terms on which we process any personal data we obtain as a result of your use of this website and explains what cookies we use. Any processing of your personal data will comply with applicable data protection laws and will only be used for the purposes for which the information was submitted. It is important that you read this Privacy Policy carefully and agree to be bound by it each time you use the Site.

A. Collection of Information from You

• Information that you provide when you fill out a form on this website.

• If you contact us, we may keep a record of this communication.

• Details about your visit to the Site, including but not limited to traffic data, location data, web logs and other communications (whether for our own purposes or otherwise) and the resources you access.

B. Storage of Personal Data

The information we collect from you may be transferred to and stored in mainland China. We may also process such data by our employees who are based in China and who may be engaged in tasks such as handling your post-sales and providing support services. By submitting your personal data, you consent to the transfer, storage or processing of such data as described above. We will take all steps reasonably necessary to ensure that your data will be treated securely and in accordance with this Policy.

All information that you provide to us is stored on our secure servers. Unfortunately, the transmission of information over the Internet is not always secure. While we will do our best to protect your personal data, we cannot guarantee the security of your personal data transmitted to the Site; the risks associated with such transmission are at your own risk. Once we receive your information, we employ strict processes and security features to prevent unauthorized use of such information.

C. Use of Your Information

• To ensure that the content of this website is presented to you and your computer in the most effective way possible.

• To provide you with information, products or services that you have requested from us.

• To fulfil our obligations under any contract entered into between you and us.

• To enable you to participate in the interactive features included in our Services (if you choose to do so).

• To keep you informed of any changes to our Services.

We may also use (or allow selected third parties to use) your data to provide you with information about any goods or services that may be of interest to you, and we or such third parties may contact you by post or telephone about such goods or services (unless you ask us or such third parties not to do so). If you do not want us to use your information in this way, please contact us at market@behrenswatches.cn.

Through your use of the Site, we may also collect certain information about your use of the Site that cannot be used to identify you. For example, each time you visit the Site, we may collect your IP address, the host name of your computer, browser information, and the referring site domain name. This information does not contain content that can identify you, but is used to analyze and improve the Site.

D. Disclosure of Your Information

We may disclose your personal information to any member of our company (i.e., our corresponding business persons, our subsidiaries, our ultimate holding company and subsidiaries of that ultimate holding company). We may also disclose your personal information to third parties as follows:

• Third parties who help us administer the Site (such as our Internet service providers) or help us provide the services you have requested.

• Third parties who provide you with necessary services or functions (such as technology, logistics, shipping, CRM (customer relationship management) services, etc.).

• In the event that we sell or purchase any business or assets, we may disclose your personal information to potential sellers or buyers of such business or assets.

• We may also disclose your personal information to third parties if we must do so to comply with any legal obligation, or to enforce or apply our terms of use or conditions of sale and other agreements, or to protect the rights, property or safety of Behrens, any member of our affiliated companies, our customers or others, including for fraud prevention and credit risk reduction purposes.

E. Your Rights

You have the right to request that we do not process your personal information for marketing purposes. You can exercise this right by contacting us at market@behrenswatches.cn. You have the right not to consent to our use of certain cookies.

From time to time, this website may contain links to the websites of our partner networks, advertisers and affiliates. Please note that these sites have their own privacy policies and we are not responsible for these policies. Please review these policies carefully before you submit any personal information to these sites.

F. About Cookies and Spyware

We do not use or install spyware on your computer at any time, nor do we use spyware to retrieve any information from your computer. Like many websites, we use "cookies", which are files stored by your browser on your computer's hard drive. Cookies help us recognize account holders and optimize their website experience.

Most browsers automatically accept cookies, but you can disable them — the help menu on most browsers will tell you how to prevent your browser from accepting new cookies, how to have your browser notify you when you receive a new cookie, and how to disable all cookies. You can also disable or delete cookies that you have previously accepted if you wish.

We recommend that you set cookies to "on" so that we can provide you with a better experience on the Site. Some of our cookies are provided by third parties and are subject to their privacy policies; the information collected by these third parties may be transferred to and stored in mainland China. By accepting cookies from these third parties, you consent to such transfer, storage or processing.

G. Changes to the Privacy Policy and Cookies Policy

If we make any changes to our Privacy Policy and Cookies Policy in the future, those changes will be posted on this page and, if applicable, communicated to you by email.

H. Contact & Bylaws

If you have any questions about this Privacy and Cookies Policy, please contact us at market@behrenswatches.cn.

If any provision of these Terms is held to be invalid or unenforceable by a court or tribunal of lawful jurisdiction, or conflicts with any applicable mandatory legal provision, such provision shall be limited or excluded to the minimum extent necessary and replaced with a valid and lawful provision that best reflects the intent of these Terms, so that these Terms remain in full force and effect.

Shipping Policy

Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.

A. Delivery Time Frame

• Processing time: within 48 hours (weekends and public holidays excluded).

• Shipping time: 10–15 business days.

B. Shipping Methods

SF Express (alternative carriers for special situations).

C. Shipping Fee

Free — no shipping charge for your order.

 

Your payment = your agreement

By completing your payment, you confirm and agree to be bound by all of the Terms and Conditions, Privacy Policy and Shipping Policy stated above, and you acknowledge that you have read and understood them in full. If you have any questions before placing your order, please contact us at market@behrenswatches.cn.